Customer Experience Design OS

Customer Experience Design OS v.10

• Tracking your CX or UX design process
• Customize your own dashboard using provided templates
• sections and navigate through your most important information without ever leaving the page

What's inside?

• CX Design Dashboard
• CX Design Subtask Tracker
• Guide and the Step of UX process
• 22 Essential UX Design Templates
• Team member management

Templates are

1. DISCOVER/ RESEARCH STAGE (6)

• Kickoff Meeting (Design Brief)
• Stakeholder RACI Matrix
• Stakeholder Mapping
• Stakeholder Interview Script
• Get to Know You
• User Research Script

2. DEFINE AND SYNTHESIS (11)

• Problem Statement
• Research Participation Agreement
• The Five Whys
• The Five Ws
• Competitive Analysis
• User Need Statement
• How-Might-We Statement
• Empathy Map
• Common UX Research Methods
• Lean Persona
• Concept Poster

3. DEVELOP/ IDEATION (4)

• Customer Journey Map
• User Test Scripts
• Usability Test Checklist
• Usability Test Report

4. DELIVER/ IMPLEMENTION (1)

• Deliverable Check List

Do you have questions?

Send your feedback or queries to woottikorn@gmail.com

Check out our screenshots

Instruction on the Customer Experience Design Process with links to the essential templated

CX Design Essential templates